Player Privacy Policy

Welcome to the privacy policy for KingBit. This page explains what personal and technical information we collect when you use our online casino, how we use it, and the steps we take to protect your privacy. We describe the types of data we handle, why we process it, who we may share it with, and your rights so you can make informed choices about your account and activity.

Types of data we collect

We collect information required to operate your account and deliver services. This includes personal data you provide during registration, transactional records, game activity, and technical data generated by your device and browser. We may also collect information you give us when you contact support.

Personal data

Personal data covers items such as your name, email address, date of birth, billing or wallet addresses, proof of identity and address where verification is requested, and any documents you upload to confirm your identity. We use this information to create and maintain your account and to meet legal checks when necessary.

Technical data

Technical data includes IP addresses, browser and device type, operating system, cookie identifiers, and pages viewed. This data helps us keep the site secure, improve performance, and present a mobile-optimised experience.

Transactional and activity data

Transactional data covers deposits, withdrawals, play history, bet amounts, wins and losses, and payment method details. We also record account activity such as login times and changes to account settings. This information is used for payments, fraud prevention, and resolving disputes.

How we use your information

We use personal and technical data to provide and improve our services, process payments, verify identity, prevent fraud, and comply with legal obligations. We also use aggregated or anonymised data for analytics and to monitor system performance. Where permitted, we may contact you about account issues and important updates.

Data protection practices

We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse. These measures include access controls, encryption in transit, routine security reviews, and secure storage practices. Access to personal data is restricted to staff and service providers who need it to perform their duties.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, maintain sessions, and support analytics. You can manage cookie settings in your browser, but disabling certain cookies may affect site functionality. Third-party providers may also place cookies for analytics and advertising; their use is governed by their own policies.

User rights

You have rights to access, correct, or request deletion of your personal data, subject to any legal or operational retention requirements. You can request a copy of the personal information we hold about you, ask for inaccurate data to be corrected, or request account closure. We will respond to valid requests within a reasonable time and may ask for proof of identity before acting.

Information sharing and third parties

We may share information with payment processors, identity verification providers, fraud prevention services, and other service providers who act on our behalf. We do not sell personal data. We may also disclose information where required by law or to protect our rights, customers, or the public.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page with an effective date. Continued use of the site after changes means you accept the updated policy, so please check this page periodically for any updates.